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I am trying to use Adobe Sign in the Sales Hub UI. When Adobe Sign is installed and configured, in an opportunity, the "Send for Signature" option appears in the toolbar as expected. If I click this, I'm directed to add recipients and documents as normal, but there is not option in the toolbar to Send the agreement. Has anyone else run into this?
Also, there are a couple more issues I'm seeing that may be related. First, I can't attach a document. Attempting to do so results in the following error:
Unable to get property 'contentDocument' of undefined or null referenceSession Id: 56635210-0792-4015-895f-f1be00243437Correlation Id: dd4375bf-f837-4740-84ff-75b0656c3e0bTime: Wed Aug 29 2018 14:00:28 GMT-0700 (Pacific Daylight Time)
I can attach a document from the Adobe Sign library, but I still cannot send.
I thought I might get around these issues by creating an Adobe Sign template to automatically add the recipient and a file. When I do this, however, the Send for Signature button no longer functions as expected. When I click it, I see the message "No options available".
Any ideas? Does this just not work in Sales Hub?
Giving this a little nudge... has anyone had similar behavior?
I have come across the same issue recently. I have created an app using the new Unified Interface and when trying to send an agreement I am seeing the "No options available" message. This is despite there definitely being agreement template created.
Did you eventually get a solution for this?
Yes, I have the same issue and VERY frustrated about it. The UI provided with Sales Hub has been out for awhile now, and Adobe has not stepped up and upgrade their add-on. It is the ONLY item that prevents us from fully upgrading to the Sales Hub.
I'm happy with the product but not happy with the lack of update/news/progress from Adobe...
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