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I have created a custom invoice for our Account department to use, its getting the date from one of custom entity.i created the word document under the template and filters by Invoice entity, also i created the relationship between Invoice and the custom entity so i could map the data using XML in the Word document, it seems like went smoothly but when i try to export the newly created invoice there are no data available on the document, any help would greatly appreciate,
First, clear your browser cache and cookies, try another browser of the latest version to see if it works. Please provide a version of your D365.
Then, please refer to this user guide to check if the operation process is correct. Note this known issue.
In addition, check that the filtering by the invoice entity is correct, whether the filtered result contains data.
Try to use the Invoice Word template included with Microsoft Dynamics 365, whether you can create the invoice successfully.
Hope this helps.
Thank you so much Lu, this helps a lot, it's not a cache issue since I always hard refresh and tested on few different browsers, and yeah I did use date field once and seems like there is a bug preventing using other than plain text and the images. I'll go through the document and I'm sure ill able to handle this from here, thanks again!
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