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Is there a way to send email to address which are not a record in the system.
This point has bees discussed many times in the community. please refer to the below links.
ability to send to unresolved email address in d365 email
send an email to the user who is not associated with any record in dynamics crm
d365 quick tip allow messages with unresolved email recipients to be sent
Go to Settings > Administration > System Settings, under Email tab.
You can simply flip the switch on ‘Allow messages with unresolved email recipients to be sent’ to Yes.
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