Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Sales updates!Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.
Download overview guide | Watch Sales video
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I am trying to update a text box for certain accounts in CRM through the import wizard, but i am ending up creating either new accounts or the import fails saying the account already exits instead. There was a time when i can export the excel with the Account ID and the field i need to update as columns and then make the changes to the column and re-import it and it would work but not anymore. Please help me out.
Thanks in advance for your help.
Hi Davy Jones,
Thanks for using the Dynamics Communities for your question. Please review the following articles that should assist you in importing records into Dynamics.
Are you trying to import the updated data by an Excel spreadsheet? If so, make sure to use a new spreadsheet each time you wish to do an import as the first three columns are unique identifiers to the record.
Thanks Brandon, The mistake i did was i sorted the data and took the hidden fields to a new sheet along with the data i wanted to update. It didn't work but now i altered the existing sheet, updated it and it worked, thank you very much for pointing me to the right URL.
Business Applications communities