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I'm trying to format a Word template to include a customer address, made up of individual address fields.
I have tried using the composite address field; however, even with the "Allow carriage returns (multiple paragraphs)" property set on the content control field, the line breaks are not preserved/rendered.
I have tried to use conditional merge field logic, to wrap the content control field but these are removed when the template is saved.
Any suggestions would be greatly received.
I am afraid this is by design and we cannot achieve conditional line breaks.
If I understand your need, I have been able to do this before.
Let's say you have address fields addressline1, addressline2, city, state, zip and on your Word template, you only want the fields that are filled in to show.
First, create a multi-line text field called something like TemplateAddress.
Then, create a process that is triggered on update of any of your address fields (addressline1, addressline2, city, state, zip).
In this process, first clear the TemplateAddress field, then use conditional statements to add only the filled in address fields to the TemplateAddress field.
So your workflow would be something like:
Now, in your Word Template, instead of including the individual address fields, just include the TemplateAddress field.
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