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I have a requirement to show only active records and not closed activites records in a Dashboard Timeline.
The filter exists but on refresh it shows all records.
What are the ways to delete or hide closed activities? Can Power automate allow to delete closed activities?
It's definitely possible to delete closed activities using "Power Automate". I'm not sure what do you mean by "hide" closed activities - hide from being shown where?
Can you please give your scenario? And not the one "how to delete or hide" but the scenario this idea came from as a possible way out.
You should customize the Timeline in order to filter out closed activities. Here is the article that describes it - docs.microsoft.com/.../customer-service-hub-user-guide-timeline-admin
As far as I know, as of now, this is not achievable with timeline control.
Users need to apply the filters manually.
Same author, similar ask, merging. What was the point to create 2 different threads in order to ask pretty much the same question?
Sorry, my bad.
You can configure this in the Power Apps.
As Andrew mentioned, follow these steps:
Now when you load the form, the Activity Status filter is automatically applied,
Thank you,same thing I need in a dashboard time control.Manually we can filter,but after page refresh filter goes away.
I checked the control for the Dashboard and it seems that it doesn't allow that kind of customization so I'm afraid you can't do anything with it.
As Andrew mentioned, these settings are not available for the timeline control when placed in a Dashboard.
Seems, like users have to apply the filters themselves.
I found a solution!
As mentioned, you cannot set Advanced properties of a timeline control when added to a Dashboard, however, you can set these properties in the customizations.xml file.
The high-level solution is:
For detailed steps, see my blog post:
Here is the result:
You are welcome.
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