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Season of Sharing Community Challenge Week 2 Leaders!
Bret Fraser Community Manager
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Engage with the Community
Mentoring the Next Generation of Power Platform Leaders | Community Spotlight | Ar...
Bret Fraser Community Manager
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Microsoft Dynamics 365...
Microsoft Dynamics 365 Contact Center: When Customer Service Outgrows Case Manag
Travis South
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Small and medium busin...
How Business Central’s Latest Updates Strengthen Global Expansion and Governance
EDUARDO PACHERRES L...
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Why Knowledge Management Matters Before Implementing Copilot in Dynamics 365

Many organisations are eager to adopt Microsoft Copilot within Dynamics 365 Customer Service, but successful AI adoption depends heavily on the quality of knowledge management practices. This article explores why knowledge quality, governance, own...

Manasa Nadaduru
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Dataverse Security: A Practical, Hands‑On Deep Dive

If you’ve ever looked at Dataverse security and thought, “Why is this so confusing?”, this is the course that finally makes it make sense. I just dropped a short video walking through what’s inside the Dataverse Security course — and honestly, I’m...

KylieKiser 2,174
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Is Your Business Central Environment Falling Behind?

Is Your Business Central Environment Falling Behind? [https://www.innovia.com/hubfs/Social-suggested-images/www.innovia.comhubfssocial-suggested-imagesInnovia%20Logo%20Large-1.jpg] [https://www.innovia.com/blog/is-your-business-central-environment...

Community Member
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Securely accessing an Azure OpenAI model from an Azure Logic Apps Standard AI agen...

If you were one of the attendees of my session at BC TechDays 2026, probably now you know that Azure … More [https://demiliani.com/2026/06/16/securely-accessing-an-azure-openai-model-from-an-azure-logic-apps-standard-ai-agent-using-a-private-endpo...

Stefano Demiliani 37,172 Most Valuable Professional
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Create A Segment Using Unmapped Fields On Marketing Forms in Customer Insights Jou...

We have the ability to add unmapped fields to marketing forms, providing the ability to capture extra information from a Contact or Lead without needing to add a new field to those tables each time. It makes it easy for marketers to take ownership...

Megan V. Walker 1,856 Most Valuable Professional
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Building Better Business Central AI Agents: My Approach to Optimized Instruction F...

When I started building AI agents for Business Central scenarios, my initial focus was on making the agents capable. I wanted to explore how AI could help consultants and developers solve real-world Business Central challenges faster and more effe...

Amol Salvi 18,698
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CustomerSource Makeover for Dynamics GP

Who Moved My Dynamics GP Downloads?    Back in October, changes were made to PARTNERSOURCE and now you guessed it, we need to remodel CustomerSource too.  Overall, these changes are positive and will give users a better experience when trying to...

Terry R Heley Microsoft Employee
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How We Successfully Removed the Resco Woodford Managed Solution from Dynamics 365 ...

Recently, we needed to remove the legacy Resco MobileCRM (Woodford) managed solution from a Dynamics 365 Field Service environment. Although the uninstall initially appeared straightforward, when we attempted to uninstall the Woodford solution, Dy...

Nishant Rana 11,325 Microsoft Employee