Question Status

Rocio Acoltzi asked a question on 30 Sep 2013 2:37 PM

Hi good day,

I implemented AX for retail in 2009, but when I click on the button Invoice in a transaction that does not work.

They could tell me if I need to configure something extra please.

Thank you and I welcome your comments!

PeterOC responded on 1 Oct 2013 1:41 AM

Hi Rocio, Are you getting any error messages? Is the button greyed out? If so it could be a permissions issue.

Rocio Acoltzi responded on 1 Oct 2013 7:28 AM

Hi Peteroc,

POSISLOG check table and generates the following error message "LSRetailPosis.PosisException: Error en la aplicación.     en Printing.FormModulation.GetInfoForForm(FormType formId, Boolean copyReceipt)     en Printing.Printing.PrintInvoice(PosTransaction posTransaction, Boolean copyInvoice, Boolean printPreview)".  Configure a printer for text and still not working.