Can anybody distinguish Technical & Functional Consultant Roles

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Can anybody distinguish Technical & Functional Consultant Roles?

Its confusing while applying for a AX 2009/2012.


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  • My 2 cents.

    Technical consultant would deal with design, implentation, and servicing of infrastructure, hardware, and software.  Duties might include capacity planning, sizing, database management and tuning, software and hardware installation and maintenance, updates, possibly some light development.

    Functional consultant would focus more on the usage of software and systems.  For AX, this might include designing and testing procedures and workflows, resolving system setup and configuration issues to meet business needs and processes, integration with external systems, and such.

  • Hi Brandon,

    Thanks for the detailed information. Clarified most of my confusion. Suppose, we compare both of them like the below :

    Technical Consultant = Administrator

    Functional Consultant = Developer

    End Users = Domain Knowledge people (ex: Finance Accountant)

    Please correct me if I am wrong. Thanks in advance...


  • Engagement Manager: The Engagement Manager participates only in the starting phase of a project. He is responsible to transfer a sales project into a implementation project.

    Project Manager: The project manager is what the name suggests; The project manager. He keeps the project running, allocates resources, maintains the project plan, work break down structure and is the contact person for the Customers project manager. The Project manager has a representive function and coordinates meetings with serval team members.

    Business Analyst: The BA is a specialist on a certain domain, like production, financial, etc. He supports the project team during the Diagnostic and Analysis Phase. He is responsible for outlining existing processes at the customers company. In the Analysis phase the process knowledge is transfered from the Business Analyst to the Application Consultant.

    Application Consultant: The Application Consultant has a deep knowledge of the Dynamics System and modules. He takes part in every project phase from diagnostic to deployment, optimization and upgrade. His main purpose is to bring the customer processes into a Dynamics like form. Optimizing existing processes to fit the Dynamics built in processes and defining new processes.

    Solution Architect: The Solution Architect in Sure Step is described somehow as the God of Dynamics. He knows everything! The Solution Architect has a deep knowledge of Dynamics as well as

    Development in Dynamics. He is familiar with .NET, Visual Studio, BizTalk, Windows Server Systems and of course Database Systems. He knows about the technical aspects about Application Integration, Webservices as well as the benefits of a service oriented architecture. By the way the Solution Architect has also skills in business modeling and software documentation.

    Development Consultant: The Development Consultant realizes the requirements in Dynamics. He is an expert in Dynamics Development and Development Tools. The Development Consultant has a broad knowledge about .NET and Development with other Microsoft Products. He is familiar with the Microsoft Software stack from Operations Systems and Servers, to Database Servers and Sharepoint, BizTalk, etc.

    Technology Consultant: The Technology Consultant can be described as a kind of Administrator. He has a deep knowledge on installing and configuring Microsoft Products and especially Dynamics Software. He is responsible for setting up a production, development and testing environment. The Technology consultant is also a networking specialist.

    Support Engineer