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I am trying to delete a customer payment journal and I'm getting the following error: "Ledger journal table cannot be deleted while dependent Refund check transaction batch exist. Delete dependent Refund check transaction batch and try again."
Although I deleted all the lines in the journal and I still cannot delete it.
Any help is appreciated!
Do you have a pending check reversal journal or something alike hanging in the bank module?
Ludwig - Thanks for your response. I don't have any pending check reversal journals in the bank module.
Do you have a Batch in "System Administration > Inquiries > Batch jobs" like "Refund check transaction"?
Hi Mohamed - I don't have a batch job for refund checks.
Any other ideas?
Can you delete the lines in your journal?
Does that work?
What status have the lines and have you tried changing the status?
I would try deleting the lines first.
The payment status is NONE. And I was able to delete the lines but I get the same error when I try to delete the journal with no lines in it.
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