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today we detected a strange entry in audit trail at our customer.
The type of entry is 'system' and the text is 'system generated validation' (in german 'vom System generierte Prüfung')
Does anybody knows entries like this? What is the origin of that?
Unfortunately the process behind that generated an additional transaction on a voucher, whereby now the voucher balance is not 0.
Thanx in advance
Do you have any other information available such as the posting/ transaction type of this voucher? What does the transaction origin form show and can you drill to the original document?
as I see you really are a multi channel reader ;-)
Let me try to describe more detailed the issue:
In general it's about posting a delivery note with GL integration. The delivery note includes 3 relevant lines. So I would await 3 transactions on the relevant account (for reason of simplification I only consider the first account and ignore things like different finance dimensions, splitting etc.)
In normal cases the following invoice generate 3 new transaction lines to set the balance to 0.
Referred to the voucher of the delivery note here we have 6 transactions (on the first ledger account):
Means: At the voucher we have 6 lines, but at audit trail we only have 4 lines.
The consistency check shows a warning "voucher xxx not balanced" The Type of transaction by audit trail is - as said before - SYSTEM (not salesorder, delivery note).
Have you ever seen something like this? (me not) What's the process/class/job/else "system validation" (in german Systemprüfung) in AX2009? I think it must be a more technical process because of the unsettled balance at the voucher.
At a first try I couldn't find any usage of the appropriate enum in whole aot ...
What do you think now?
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