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When I am trying to generate standard reports to my screen, for example
Customer account statement
Vendor account statement
I cannot get these created. I guess it can be sometihing with my user settings, but I have looked at
System administration and users
Bust still I cannot get a report generated to the screen.
Anyt tips anyone?
Could you please explain what do you mean under "cannot get created', are you receiving some errors or report is printed blank ?
When I have pressed OK on generating the report to my screen, I do get a totally empty statement and cannot see any information on the screen. I also get this error message below
Something went wrong while generating the report. Please try again.
Search timestamp: 2016-10-19T05:50:07.925Z
Is it a VM ? Do you have access to see if there is any error in windows event log ?
It is AX that runs on an Azure. I cannot get a windows error log
If it's a PROD instance you can use diagnostics on LCS to get additional info, in other cases you can RDP to it even it's in Azure.
It is not a prod instance. What is RDP?
RDP stands for Remote Desktop Protocol but I think if you don't know how to connect to that environment you probably have some one who provision it for you, talk to this person and ask to help you.
Thank your for your help. I will try to get help here.
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