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I'm trying to post a transfer journal for a single item. It will be transferred to a different warehouse and location. The batch number and serial number will remain the same. It is just a basic transfer journal which is commonly created within our company.
However when I validate (or post) the transfer journal I am getting the error "Quantity and amount must have the same sign".
Naturally I googled some things but there don't seem to be any real solutions other than "call a consultant and have him fix it". Is there really no other way? What could even be causing this issue now?
Thanks in advance!
Can you share a screenprint of the journal that causes the problem?
Of course I can upload a screenshot, will these do?
The journal itself only consists of 1 line.
Can you try changing the price unit to +1 instead of -1 and ensure that the cost amount shows a negative sign?
Then you should be able to get this posted.
I would try and change the price but the fields in the transfer journal will not allow me to, is there another place that I should be changing this price?
Can you then try to change the quantity or other editable fields in the journal in a way that you get a negative cost amount illustrated?
If this does not work, try deleting the line and enter it once again, which should hopefully fix the issue.
Thank you for the fast replies. Unfortunately deleting the line (or even a new transfer journal) and entering it again gives the same results. Lowering the quantity or other fields does not help either, I am unable to get a negative cost amount for some reason.
If changing the quantity to a positive value does not help, then there might be something stuck and I would suggest that you contact a developer for some help.
P.S. Would be great if you could keep us updated here how things are going.
Found out what was causing this (in the end it was so simple too...).
The "Items" form has a tab with all the pricing information. There are 3 columns, one for purchase prices, cost prices and sales prices. The "Price unit" field should have "1,0" entered into the field but in the case of this specific item had "-1,0" in it in the cost price column. I assume this was either an oversight when creating the item or was caused by using a template to create the item.
After having removed the minus sign from the Price unit field and re-entering the transfer journal line the issue was resolved.
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