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I’m sure you’ve experienced the frustration of ordering a product, only to wait what seems like forever for it to arrive. And, if you’re like me, your frustration only mounts when you tear open the package to learn that the product you’ve received doesn’t match the one you’ve ordered.
While it may appear simple on the receiving end, any company that manufactures and distributes products understands that processing orders can be a complex operation—one that requires the right processes and the right software.
One customer intent on delivering the best possible ordering process is Innovative Medical Products, Inc. (IMP), a Connecticut-based manufacturer and distributor of medical devices for the orthopedic industry. The company had outgrown its MYOB accounting software, which only had basic functionality, and decided to explore full-range enterprise resource planning (ERP) systems.
After comparing seven ERP software packages, IMP decided upon Microsoft Dynamics GP and SalesPad DataCollection GP offered by Microsoft partner CAL Business Solutions. “For everything we asked, CAL Business Solutions was able to show us real scenarios of how the data could be organized to fit our business,” says Rich Larkin, IMP’s Director of Operations. “They gave us solutions rather than just telling us there were open fields available to do whatever we wanted.”
To date, the benefits have been phenomenal. Consider the following:
Such impressive results. And now that it has a reliable ERP system, IMP is exploring other ways to further improve efficiency as the company grows. As Larkin puts it: “Microsoft Dynamics GP gives us the functionality we need to manage our processes without being overkill. I can’t say enough good things about it.”
To learn more, please watch the Innovative Medical Products video and read the entire case study. Also, you can take a guided tour of Microsoft Dynamics GP by clicking here.
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