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On October 11, Executive Vice President Scott Guthrie shared Microsoft’s strategy for digital transformation and unveiled the new Microsoft Dynamics 365 business applications.
During the live event, Microsoft, for the first time, showed off Dynamics 365, highlighting how it is unifying CRM and ERP capabilities to enable end to end business processes. How Office 365 is seamlessly integrated within Dynamics 365 products, how it delivers more intelligence and enables businesses to adapt to market and customer demands.
Scott, in his keynote highlighted four key aspects.
Dynamics 365 lets you focus on getting the job done, enables growth and transformation of your organization, provides better answers to business questions, and helps you adjust to a changing environment on the fly.
The early feedback from our customers and partners has exceeded our expectations and we can’t wait to get these new applications to our customers.
Marston’s, a leading hospitality brand with pubs, breweries and inns across the U.K., is an exciting example of a customer already using this application to better understand their customers by bringing together Wi-Fi registration data, point-of-sale transactions, table bookings, survey results and social media – a data problem way outside of the scope of traditional CRM systems. Using Customer Insights, Marston’s anticipates they will be able to sell one extra meal, and drink, per pub per day, which they expect will result in about a £7.7 million increase to their bottom line.
If you missed the live event, don’t worry! You can still see the whole keynote, the demos, and customer’s commentary on demand.
It's great to see this unifying the CRM and ERP capabilities in one as Dynamics 365. With this, customers will make use of the product at maximum level.
Dynamics 365>>All in one!
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