The YouTube series Vote For Change advocates for user-suggested enhancements on
Microsoft's portal, aiming to increase visibility and votes for critical
Dynamics topics. Two out of three highlighted ideas have already been addressed,
demonstrating...
Microsoft aims to revolutionize customer service with AI and IVR, automating
inquiries and personalizing interactions. However, 64% of customers prefer human
agents over AI, citing empathy and understanding. Many favor the simplicity of
DTMF keypa...
Experienced Dynamics consultants may face challenges as Solution Architects,
balancing the platform's strengths with Microsoft's constraints. High storage
costs and limitations on API calls and execution time impact solution design.
Overcoming the...
In the recent post, the author discusses the improvements made to the ribbon
editor. They highlight the new capabilities to hide/show specific buttons and
modify the "NEW" button using PowerFX or JavaScript. Despite some limitations,
the updates b...
Summary: The old UI is being replaced with a new look for Advanced Settings,
accessible as a separate app. Although currently in preview and only available
in the USA, it will soon be released. Skepticism arises due to the loss of
Advanced Find an...
The Arctic Cloud Developer Challenge (ACDC) provided a unique learning experience for Microsoft techies, involving a 3-day hackathon where 13 teams collaborated intensely. Notably, consultant Nick Doelman pushed the team out of their comfort zone,...
The user encountered a problem where Microsoft Team meeting links were corrupted when synchronized with Dynamics 365 via the App for Outlook. To resolve this, they contacted support and were advised to download the OrgDBSettings tool and modify th...
The video tutorial focuses on the usage of RegEx to manipulate text variables for standardized output. An example illustrated involves the stripping of names from an email format "firstname.lastname@company.com" to yield "@company.com". The author...