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My blog has moved

From 2013 to 2019, the contents of my Surviving CRM blog was syndicated to the Dynamics 365 Community blogs. In December 2019 I decided it was time to move on from CRM focused blogging. You can now find my writings on the Thinking Forward blog, ho...

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End of Dynamics 365 Customer Engagement Online

I always prefer to use precise terminology when talking about the technologies that are part of my trade. Some might consider me a pedantic guy who’s always correcting some insignificant details in documents or presentations that cover Micr...

Customer Engagement
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Sharing Apps Is Caring

A while ago there was an announcement made on the PowerApps team blog about “Share canvas apps with guests in your organization”. Launched in public preview, this feature makes it (almost) as simple to share apps with a guest user as ...

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PowerApps licenses and a Dynamics 365 environment

Believe it or not, Dynamics 365 Customer Engagement applications from Microsoft are built on top of Power Platform. No, they didn’t originally start that way, but as the Citizen Application Platform technology from the PowerApps side merged...

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Licensing by consumption: pricing model of Power Platform online services

On the topic of Dynamics 365 and PowerApps licensing changes coming in October 2019, I earlier wrote about the biggest change in how Microsoft is separating the first party applications and the underlying platform in the new Per App pricing model...

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Canvas Apps for the Model-driven mind: how to make that leap

Business applications come in all shapes and sizes. In the Microsoft ecosystem, we now have a broader set of tools to choose from, compared to the past strategies of Build vs. Buy, i.e. writing code to develop a custom application vs. using an ap...

Community
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Application/Platform Separation in New PowerApps Licensing Model

Ever since Spring 2018 when the XRM and PowerApps platforms merged on a commercial level, I’ve found myself spending an ever increasing number of hours per week involved in licensing discussions and scenario planning. My initial exploration...

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4 directions for Power Platform business growth

It’s now roughly one year since Microsoft launched the concept of Power Platform. It’s been extremely interesting in the past 12 months to watch how this new platform strategy starts to play out in the world outside Redmond, as the pi...