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D365 Field Service – The Fundamentals

Introduction to D365 Field Service This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. What is Dynamics 365 Field Service App?Dynamics 365 Field Service is a model-driven, fi...

Ali Khan 1,380
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Work Orders – I

Work Order – structure, fields and relationships This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. Work Order is the “work” itself – which is scheduled and then...

Ali Khan 1,380
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Work Orders – II

Work Order – how to create and status life cycle This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. Work Order is the “work” itself – which is scheduled and the...

Ali Khan 1,380
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Resources

This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. Resource – or ‘Bookable Resource’ to be pedantic – is someone or something who works on the work...

Ali Khan 1,380
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Scheduling

This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. We have discussed Work and Resources before this article, now Scheduling is where the fun begins. Put simply, scheduling ...

Ali Khan 1,380
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Setting up Booking Recurrence

This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. Work Orders can be automatically generated and bookings can be auto-generated by Dynamics 365 Field Service, thanks to th...

Ali Khan 1,380
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Requirement Group – purpose, anatomy and example

This post is a part of a “Field Service for Citizen Developers” series. Click here to see other posts. Requirement Group’ is one of the recent enhancements to the Dynamics 365 Field Service app. To understand whys and hows o...

Ali Khan 1,380
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The ‘Currency’ error on Work Order

I was reminded of this gem from XKCD today: The context is a customer call who found this annoying error on the creation of a work order in Dynamics 365 Field Service: The error message is a bit cryptic but what it means is simple: ...

Ali Khan 1,380