The Dynamics 365 Digital Contact Center : What is It?
TriciaSin
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User Group Leader
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I’ve been involved in a few discussions around the newly announced contact center offering by Microsoft – The Dynamics 365 Contact Center. The questions mainly focus on one factor: What is it? Is this just Omnichannel rebranded or is it a new product? In this blog I’ll answer this question and explain where this fits … Continue reading The Dynamics 365 Digital Contact Center : What is It?
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