Skip to main content

Notifications

Add/Remove the Set Regarding Lookup Record type in Dynamics 365 Outlook App

Introduction:

When using Dynamics 365 for Outlook APP, I am wondering how to Add/Remove the "Set Regarding" Lookup Record type. 

For example, I only need to look for Case and Lead in the Outlook APP

1665.pastedimage1684398486119v1.png

However, there are a lot of Out-of-Box non-activity entities added to this APP.

0285.pastedimage1684398655109v2.png

Remove unnecessary tables from the APP

Follow these steps to set which tables appear in App for Outlook

1, Sign in to Power Apps.

2, From the list of apps select Dynamics 365 App for Outlook and then select Edit.

3010.pastedimage1684400573165v3.png

3, In the Left navigation pane, remove the entities from App

3531.pastedimage1684400956277v5.png

4, Add Tables

We can add tables to this APP as well.

You can also add tables from Dynamics 365 App for Outlook. A table must have activities enabled for it to appear in the Set Regarding lookup.&type=warning

pastedimage1684401667012v7.png

pastedimage1684401704085v8.png

pastedimage1684401774290v9.png

5, select Save and Publish

When you're done, select Save and then Publish.

pastedimage1684401251563v6.png

Conclusion

By following these simple steps, you can easily add or remove the 'Set Regarding' Lookup Record types in Dynamics 365 for Outlook APP. This feature can help you streamline your workflow by linking communication and activities to specific records.

The End

Comments

*This post is locked for comments