How to capture user questions asked to Copilot in Dynamics 365 CRM using Power Automate

As Microsoft’s Copilot becomes an integral part of the Dynamics 365 CRM ecosystem, understanding how users interact with it has become essential for businesses aiming to enhance their digital customer experience. Recently, a client approached us with a unique requirement – they wanted to capture the user details like username, Business Unit, Timestamp, and the… Read More »

The post How to capture user questions asked to Copilot in Dynamics 365 CRM using Power Automate first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.