Understanding notifications and subscriptions

Community members can stay up to date with activity they are interested in via notifications and subscriptions. Notifications are delivered in the Community and can also be sent via email.

In-app notifications indicator

New notifications will be indicated by a number on the bell icon in the upper right corner of the browser.

Notifications window

Selecting the bell icon opens the notifications window, where you can view your activity, messages, and any announcements. You can view preferences for notifications by selecting the small gear icon at the top of the notifications window, or via the Notification settings tab of your profile.

    

Private Messages

The private messages page displays any private messages sent to you and also allows you to send a private message to community managers.

Managing notification settings

The most commonly used notifications are enabled by default, but you have the flexibility to enable or disable individual notifications for both in-app and email as desired. When you make a change to these settings, it may take up to 24 hours before those changes take effect.

Subscribing to a forum

To subscribe to a forum, go to the forum and select the Subscribe button on the right. Once subscribed, the card will show Unsubscribe instead and you can select it to unsubscribe from the forum.

Subscribing to a specific forum thread

You can also subscribe to any specific forum thread to stay updated on all replies by selecting Subscribe in the toolbar (top right on thread page). Once subscribed, the toolbar will show Unsubscribe instead and you can select it to unsubscribe from the thread. A thread author is automatically subscribed to their own post.

Subscribing to a blog

To subscribe to a blog, go to a blog article and select the Follow button on the right.  Once subscribed, the card will show Unfollow instead and you can select it to unsubscribe from the blog.