In any warehouse operation, mistakes in posting product receipts are inevitable. These errors often happen when items are moved to their respective locations before the product receipt is posted. However, if the warehouse put-away work is already completed, canceling the product receipt becomes tricky due to system limitations. You may encounter this common error message
Note- The warehouse management process does NOT support product receipt correction. We get the below error.
So, how do you fix this? Let’s explore the step-by-step process.
Step 1: Create and Receive the Purchase Order
a) Create a purchase order.
b) Receive the items to generate a Purchase Put-away Work.
c) Close this work after moving the items to their designated locations.
d) Post the product receipt.
Step 2: Identifying the Issue
Once the product receipt is posted and the put-away work is completed, attempting to cancel the product receipt triggers the error mentioned above. Here's how you can resolve it.
Step 3: Move Items to the Default Receiving Location
a) Use the Warehouse Movement menu item to move the item to the default receiving location (e.g., 'RECV').
b) Ensure all items from the original location are transferred back.
Step 4: Cancel the Product Receipt
a) Navigate to the Product Receipt screen.
b) Select and cancel the product receipt.
c) Verify that the Purchase Order Line Status changes to ‘Ordered’. You can check this via Purchase Order Line > Update Line > Registration.
Step 5: Correct and Repost the Product Receipt
Once the status is reverted to 'Ordered,' you can receive the item again and post the correct product receipt without any errors.
Key Takeaway
Mistakes are part of the process, but knowing how to handle them efficiently ensures smooth warehouse operations. With these steps, you can manage and correct product receipt errors in Dynamics 365's Warehouse Management module.
Happy Learning!
