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Dynamics 365 Community / Blogs / Microsoft Dynamics CRM and Unified Service Desk / The Omni-channel Engagement...

The Omni-channel Engagement Hub, Video Demo

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Neil Parkhurst Profile Picture Neil Parkhurst 10,727 User Group Leader

I recently gave a presentation at 365 Saturday in Amsterdam, in which I showed a detailed demonstration of Microsoft’s new Omni-channel Engagement Hub. Several people have asked me to record the demonstration … so here it is!

I hope this video gives you a good overview of The Omni-channel Engagement Hub and inspires you to want to try it ….

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