Dynamics 365 Community Newsletter - August 2025 Edition

Community Calls return this month!

The ERP and CRM Dynamics 365 Community Calls return from their summer break beginning this week. On September 3rd we hosted the CRM-focused call, featuring Anna Black and Ayushman Jain--and next week on September 10th we have our ERP-focused call with guests Anne Krupke and Gustav Sundblad. We can't wait for the chat and to see what you've been doing during the break!

• Click here to add the CRM Call to your calendar.
• Click here to add the ERP Call to your calendar.

Ready to learn all about our end-to-end business processes?

The Business Process Series is here to help you reimagine how you approach ERP conversations and implementations with Dynamics 365. Instead of getting stuck in feature checklists, this series brings the end-to-end business process into focus because that’s where adoption grows, value becomes clear, and projects succeed.

From sales to delivery, we’ll walk through the strategies, insights, and assets you need to drive smoother implementations and better outcomes for your customers. This is just the beginning. Watch the first video with Anne Krupke and see why putting business processes at the center changes everything.

Top Articles from the last month

Lots of big news in August, but if you missed our top stories--don't worry! We have them here for you, including Edison Lai's FastTrack blog about Playwright MCP, Jake Roder's insightful breakdown of how Dynamics365, PowerBI, Dataverse all work together, and Kenny Saelen's look at the new Batch Monitoring Capabilities in Dynamics 365 Finance & Supply Chain Management.

Introducing Online Mode to Dynamics 365 Field Service

Jon Baker shares the rollout of Online mode in Dynamics 365 Field Service, a new capability that allows technicians to access live Dataverse data from the Offline-First application, giving users the best of both worlds: offline reliability and real-time access.

Click the image below to read all about it on the Dynamics 365 IT Pro Blog today.

Community Site Top Contributors

BIG THANKS and huge kudos to last month's top contributors on our Dynamics 365 Commnity site. These amazing folks answer the tough questions, provide insightful solutions, and help thousands of #Dynamics365 users around the world every single day. We can't imagine our community without them!

1. Jeffrey Bulanadi
2. Sohail Ahmad
3. Mansi Soni
4. Jainam Kothari
5. YUN ZHU
6. Mohamed Amine Mahmoudi
7. Andrés Arias Falcón
8. Gerardo Daniel Rentería García
9. Abhilash Warrier
10. Hamza H.

Make sure to visit the community today and get the answers you need. These superstars--and many more just like them--can't wait to help you out!

Community Spotlight: Mansi Soni

Many thanks to Mansi Soni for actively sharing her insights and practical tips in the Community forums and helping empower others to build sustainable and maintainable solutions. Read all about Mansi and her achievements on the community blog today!

Dynamics 365 Blogs

The newly redesigned IT Pro Blog is ready for you

The Dynamics 365 IT Pro Blog is one of the best places to discover what's new, product updates, and features in public preview. Over the last few weeks, we've shared announcements about the new licensing requirements, Customer Service, boosting team performances, customer support, and more. With so much happening across Dynamics 365 ERP and CRM, bookmark it so you stay up to date.

Visit the Dynamics 365 IT Pro Blog today.