GPtip42day - How to handle a check voided in error

Frank Hamelly | MVP...

46,532 Super User 2025 Season 1

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You issue a check to a supplier and then someone erroneously voids that check. How do you recover from this without having to contact the vendor, issue a new check, and stop payment on the old one?

First, go Cards>Financial>Checkbook and select the checkbook from which the check was issued. If the Duplicate Check Numbers checkbox isn't checked, check it. Click Save. Leave the Checkbook Maintenance window open. We'll be coming back to it.

* click image to enlarge

Go Transactions>Purchasing>Manual Checks and create a manual check to replace the check (in the system) that was voided. Change the Document Number to the check that was inadvertently voided. Post the transaction.

You now have a replacement check in the system for the one that was voided that can be cleared in Bank Rec when the supplier deposits the original check.

Two more steps before we're done -

1. Document the heck out of this because you'll now have two checks in the system with the same check number, one voided and one not. And sure as can be, this check will be selected during audit.

2. Go back to the Checkbook Maintenance window and uncheck Duplicate Check Numbers.

This was originally posted here.