Microsoft Dynamics CRM Online Unsupported Customizations

Microsoft has recently started notifying its CRM Online subscribers that their customizations and solutions may not be compatible with the new release of Microsoft Dynamics CRM Online. If you are a current Dynamics CRM Online subscriber, you may have received an email notification from Microsoft that instructed you to take action.

See below for an example of this email message.

The email from Microsoft also comes with an attached text report (.txt) that lists the customizations that you have made to your CRM Online organization that have modified the organization in a way that is no longer supported or that reference a feature that has been removed from CRM Online. Microsoft encourages companies that receive this email message to contact their Microsoft Partners and solution providers to modify the customizations to ensure compatibility with CRM Online Fall ’13.

xRM would like to extend an offer to review the unsupported customizations report that you received from Microsoft. Our CRM developers will provide a free analysis of the report and suggest a course of action to ensure that you can upgrade to the latest release of CRM Online without difficulty.

Click here to obtain your free customization analysis.

You can read more about how to prepare for the CRM Online Fall ’13 upgrade and check your own code by visiting the links below.

• How to Prepare for the Microsoft Dynamics CRM Online Fall ’13 Service Update white paper
• Check YourJavaScript to Prepare for Your Upgrade blog
• Microsoft Dynamics CRM 2013 Custom Code Validation Tool