Microsoft AI, Power BI & Dynamics 365 (Titanic Demo) - Key Influencers for Sales & Service

Identifying Key Influencers of Sales & Service with Microsoft AI, Power BI & Dynamics 365 was the showcase demo of Episode #16 of the Microsoft Lunch and Learn Series with Microsoft's Nick Fratello & Scott Sewell (new videos every Monday - Join here).

See a demonstration of Dynamics 365 & Power BI Key Influencers visualization with AI helps drive better sales & service outcomes.

Power BI Demonstration Timestamps:
:40 Gartner Magic Quadrant Leadership - 11 Years
1:25 Titanic demo - data introduction
3:42 D365 Demonstration Start
6:15 Power BI Dashboard in Dynamics 365
11:40 Power BI Filter
17:20 Power BI Dashboard for Sales Opportunity Management
18:09 Sales Opportunity Management Forecasting
19:50 Power BI Sales Forecast Adjustment
22:40 Power BI Customer Service Dashboard
23:30 Sentiment Scoring in Power BI
24:00 Key Influencers AI Power BI Visualization
27:38 Key Influencers - Negative Sentiment
29:28 Power BI Desktop
29:50 Power BI Key Influencers on Customer Satisfaction
30:34 Top Segments of Key Influencers
32:50 Power BI Key Influencers for Sales Opportunities
34:50 Power BI Desktop Query Editor
35:20 Power BI Desktop - New Data Source
37:38 Agnostic Business Analytics
38:02 Gartner Magic Quadrant Leadership - 11 Years
38:45 Power Platform: Automate Act & Analyze