New Social Marketing Features Available with ClickDimensions 8.8!

It’s finally here, in the US at least, with EU Support promised soon (contact us at marketing@sysco-software.com to be kept updated)! Social Marketing with ClickDimensions builds upon the great email marketing and campaign automation features with a Social Marketing update that allows you to create, schedule and publish social posts all from within your Microsoft Dynamics environment!

Sysco clients with a Standard subscription or above will be able to access the Social Marketing with ClickDimensions as an embedded feature. There are optional upgrades available to a higher service tier which contains even more functionality.

What’s included?

The Social Marketing update will offer connectivity to your existing social media account including profiles, company pages and groups on:

• Facebook: Facebook Profile, Facebook Page, Facebook Group Integration
• LinkedIn: LinkedIn Profile, LinkedIn Company Integration
• Twitter: Twitter Profile Integration
• Google+: Google+ Page Integration

What System Views are Available?

• Active Social Posts: These are Active Social Post records, as opposed to Inactive Social Post records. Social Post records where the Status equals Active.
• Draft in Queue: You can disregard this view, unless you are a customer using a higher tier of service called ClickDimensions Social Engagement. Click here for more information.
• Drafts: You can disregard this view, unless you are a customer using a higher tier of service called ClickDimensions Social Engagement. Click here for more information. If you are using a higher tier of service, this view will show posts that are currently drafts, but cannot be published until they have been approved by another user.
• New: Here you will see see Social Post records where the status reason equals New. These records have not yet been published or are scheduled to be published.
• Inactive Social Posts: These are Inactive Social Post records, as opposed to Active Social Post records. Social Post records where the Status equals Inactive.
• Posted: Here you will see Social Post records that have been Posted to the various social profiles. Within the view, the various columns will show the social network the post was published to, the profile name, when it was posted, the CRM Campaign associated, status reason, and when the record was created within CRM.
• Scheduled: Here you will see Social Post records that are scheduled to be posted at a future date and time.

Or, you can Create Personal View, which will allow you to create a view based on your own specified values and columns.  This is Microsoft Dynamics functionality integrated with ClickDimensions data.

How it works

You can create a new social media post and choose the social platform on which it will be posted (Facebook, LinkedIn, Twitter, Google+). Then you type the social media message you would like to share including any relevant links (we recommend using a link shortner).

You can also add media to your post using the built in media manager that can access files you’re your computer or us Facebook, Instagram, Flickr, Dropbox, Google Drive, Box or your OneDrive account.

When you are happy with your post, you can choose to publish the post now, or schedule the post to be published at a time that suits you.

When you’ve finished you can review all of your posts historical and analytics data.

For more information contact marketing@sysco-software.com

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