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Re-Enable New Account Segment Notification in Dynamics GP

If you've ever integrated new accounts via Integration Manager, you've probably found that the notification that prompts users that a Chart of Account segment does not exists and that prevents you being able to add accounts easily.  The easiest and quickest solution for this problem is to quickly select 'Yes, add segment' and 'Do not display this message again'.  No harm no foul.

The downside of this is that the notification window exists for a reason and that reason is to ensure that users are not accidentally adding unnecessary COA segments.  Once you've selected 'Do not notify me again', GP listens and will no longer notify that user.

However, via SQL, we can reverse these effects and force GP to forget what we told it earlier.

Step 1. View users that currently have disabled this notification window

- Select * from {CompID}..SY01401 where coDefaultType = 13

Step 2. Create database backup or table backup

- Select * into SY01401_backup_MMddYY from SY01401

Step 3. Run delete statement

- This delete statement removes the records that suppress the notification window from appearing

- Delete from (CompID}..SY01401 where coDefaultType = 13

- To filter for one specific user, add the filter "and UserID = {User}"

Step 4. Run select to confirm records have been removed

- Select * from {CompID}..SY01401 where coDefaultType = 13

Step 5. Add a non-existent COA segment in GP & ensure the prompt window appears

Seems minor but notifications like these are valuable in ensuring account structures remain clean in consistent in an environment.

Simple solution to a simple problem?  Let us know in the comments below.

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