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Dynamics 365 Community / Blogs / Dynamics 365 Customer Service Blog / Monitor Copilot responses i...

Monitor Copilot responses in Dynamics 365 Customer Service 

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You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.

The post Monitor Copilot responses in Dynamics 365 Customer Service  appeared first on Microsoft Dynamics 365 Blog.


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