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After creating a new dynamics environment, Registering to FormsPro and assigning role to the users, I was assuming we are all set to start creating a survey but when visited the link https://forms.office.com/FormsPro/Pages/DesignPage.aspx we got below message
You do not have permission on this environment.Please contact the environment administrator to provide you permission to access this environment.Learn morePlease switch to another environment.
This message will occur if forms pro solution is being provisioned in back ground or is missing from the environment you selected
Check 1 : Get the solution from App source or from admin portal.
- Visit the app source to get Microsoft forms pro for Microsoft dynamics 365
https://appsource.microsoft.com/en-us/product/dynamics-365/mscrm.shimla - Note : Newly created org might not need to Separately install solution , Forced update will auto install the solution
Check 2 : Check if user assigned has license assigned for forms pro
- Visit the admin.microsoft.com and ask global admin to check if license is assigned to correct user / signed user
Check 3 : Check if Application user for forms pro has been created in the environment or not
- Navigate to Settings -> security -> users -> and search for form pro application user
- After Successful Provision of forms pro , this application user is created
Reference : https://formspro.microsoft.com/
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