Using a BVA to Evaluate an ERP Implementation
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ReportUsing a BVA to Evaluate an ERP Implementation
Using a BVA to Evaluate an ERP Implementation
What is Business Value Assessment and How Does it Help in Evaluating ERP Implementation? Business Value Assessment (BVA) is a method which defines the value
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- July 11, 2020
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What is Business Value Assessment and How Does it Help in Evaluating ERP Implementation?
Business Value Assessment (BVA) is a method which defines the value a business gains as a result of adding or eliminating specific product or service. The delivered value could be both tangible & intangible with the ultimate goal of moving the business forward lockstep with its vision. The client’s involvement in the process is crucial because it makes it easy to zoom in on their current challenges, and glean insight to their overall vision. Collaboration is key to the success of the analysis to achieve a practical, achievable, objective assessment.
Sucessful Business Value Assessment
To conduct a Business Value Assessment, below are the critical elements used as baseline.
- Business Objective: – Understanding the business objective & vision of the business is critical for Business Value Assessment. The objective has to be clear and concise with the end result or company’s goal defined.
- Align to the business goals: – The tools & metrics used to calculate & measure the business processes and data should lead towards both qualitative & quantitative result based on the objective.
- Requires Stakeholders full support: – Business Value Assessment requires the full support of the stakeholder. Personnel in the various departments are the subject matter experts in their processes and products and as such are able to provide both quantitative data in the form of financial reports as well as Qualitative data.
Our consultants use the above elements to design the process of analyzing the Objective.
Methods Used for Analysis
- Identify the current challenges and opportunities for future growth. Typically, the client and consultant have extensive discussions on the current business processes and challenges of the business. These discussions help the consultants to learn more about the business, strategy for growth, the bottlenecks in their processes and the vision as a whole. They also are key to determine the need for alternative solutions both in processes and technology and identify further opportunities to achieve the objective.
- Gather Data and information for analysis. These would be in the form of both Qualitative and Quantitative Data based on Performance, Financial Data, & Processes (i.e. time it takes to perform a task) of the organization. The analysis must be able to achieve both the Qualitative and Quantitative measures to define the business value. These analysis methods are client and industry specific to apply appropriate metrics. Some examples are:
- Qualitative Measures
- Usability
- Agility
- Functionality
- Security
- Quantitative Measures
- Revenue
- Profitability
- Market share
- Brand Recognition
- Customer Loyalty
- Define the Technology Requirements & Benefits. Based on the company’s business strategy and vision, the consultants will analyze the client’s current technology infrastructure to determine the need (if any) additional investment.
Note: The methodology should be aligned and tied to the business objective
Defining the Business Value
Our consultants are experts in providing a practical, objective and achievable business value which is tied to the overall business objectives & vision of the client. It would be quantifiable in areas of growth, savings, time saved etc. It will state:
- the Net value gained by Implementation
- the cost of delaying the Implementation
- the cost of not going through the implementation
All three metrics are important to measure; especially the last two. Delaying an implementation may or may not be beneficial depending on the current state of the company; same goes for the cost of not going through with the implementation. But analyzing all three will give an objective & practical picture to the client.
Defining the Business Value
In conclusion, going through Business Value Assessment is effective not only for companies to justify the cost and value of implementation of an ERP solution; but also to get a clear understanding of their priorities in terms of modules & timeline for effective implementation.
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