To gain a competitive advantage, organizations must stay up to speed on performance and trends as well as discover insights to help their employees be more productive. And this information should be readily available to business decision makers without forcing them to rely on already overworked IT departments.
Like other midmarket ERP and CRM customers, Microsoft Dynamics users have come to expect a higher level of accessibility and ease-of-use in their analytics and performance management capabilities. But typical issues like disparate data stores, lack of IT resources, and often lack of understanding can hamper efforts to improve the data gathering and analysis capabilities of an organization.
Avoiding Data Silos
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