Don’t See App Settings within the New D365 UI?

Don’t see App Settings within the New D365 UI?

If you’re having a hard time turning on the new features available in the Spring 2020 release because you are not able to find the App Settings section in any of your model-driven apps, we have a quick solution.

Follow these simple steps to enable the default Sales Hub app, which has the App Settings section.

If you install the Dynamics 365 Sales Application solution through the “old school” admin console into your environment, this will do one of two things:

1. Add the default Sales Hub, which will include the App Settings area
2. If you already have the Sales Hub app, but no App Settings area, it will add the App Settings into the existing Sales Hub

No matter where you access the App Settings, these settings will be turned on for the whole organization, not just the default Sales Hub app.

Microsoft has added more and more Advanced Settings into the App Settings Area within the Sales Hub App.

All of the Microsoft Dynamics 365 2020 Release Wave 1 features need to be turned on through this App Settings area.

To login to the old admin console and Solutions area, follow these steps:

1. Log in to the Microsoft 365 Admin Center (O365 Admin Center)
2. Click Show all in the left navigation window and select All admin centers
3. Select Dynamics 365
4. Select Admin centers in the left navigation window
5. Select Dynamics 365
6. Now you will see the Manage your Dynamics instances
7. Click on the correct instance and click on the pencil icon next to Solutions:

Learn more about the New UI and What’s New in the Sales Spring 2020 Release Wave 1 when you navigate to these resources:

>> Enhancements for Sales Users in the 2020 Release Wave 1

>> Enhancements for Customer Service Users in the 2020 Release Wave 1

>> Important Dates for the D365 2020 Release Wave 1

>> Webinar: D365 2020 Release Wave 1 Preview for Sales

>> Answers to Your FAQs about the New D365 UI

>> How to Determine if You’re Already Using the New UI

If you still Don’t See App Settings in the New D365 UI, reach out to us for help.

Our CRM Support Team is here to answer any questions or concerns you may have, whether it’s an everyday concern or big picture challenge.