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Dynamics 365 Community / Blogs / AX2TheMax - Helping Users get the 'MAX'... / Dynamics 365 for Ops - Cust...

Dynamics 365 for Ops - Customer Write-off Reason Codes

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Frank Hamelly | MVP, MCP, CSA Profile Picture Frank Hamelly | MVP... 46,619 Super User 2025 Season 2
A new feature in Dynamics 365 is Customer Write-off Reason Codes, which allows you to specify write-off accounts by Reason code, effectively multiplying the number of write-off accounts you can configure in a legal entity.  Pretty cool, huh?

Credit and collections > Setup > Customer write-off reason codes



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