Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Blogs / Dynamics GP Support and Services Blog / Web Client Error: The servi...

Web Client Error: The service cannot be started either because it is disabled or because it has no enabled devices associated with it.

Ross Balstad Profile Picture Ross Balstad 266

We have seen a couple cases where customers are getting the error message below in the Event Viewer when attempting to spin up a Web Client session. If you happen to see the error be sure that you verify that the following Windows Services are running on your Web Client Server: Application Information and Secondary Logon. In the customer environment I was troubleshooting, the Application Information service was running, but the Secondary Logon service was disabled. We had to enable the service and start it before we were able to login to the Web Client. 

ERROR:
The service cannot be started either because it is disabled or because it has no enabled devices associated with it.

Thanks and have a great day!

Ross 

Comments

*This post is locked for comments

  • Community Member Profile Picture Community Member Microsoft Employee
    Posted at

    Where did you start these services? I am having the same issue

    Thanks!

  • Community Member Profile Picture Community Member Microsoft Employee
    Posted at

    Ross Balsted tackles a  Web Client Error: The service cannot be started either because it is disabled

  • Community Member Profile Picture Community Member Microsoft Employee
    Posted at

    Ross Balsted tackles a  Web Client Error: The service cannot be started either because it is disabled

  • Community Member Profile Picture Community Member Microsoft Employee
    Posted at

    Thanks Ross,

    Fixed an issue with Windows 2012 R2, I'd been looking at for a couple of days.  (GP2013 SP2)