Your business needs are changing. Learn about recent Dynamics 365 enhancements to Field Service. Committed to supporting resiliency, Microsoft continues to invest in cloud functionality that address field service-specific use cases and support innovation. The product integrations, process automation, and data insights made possible by Dynamics 365 for Customer Experience can help transform your organization.
This video will cover:
- [1:07] Product evolution
- [4:51] Work order form
- [5:57] Work order lifecycle & Teams
- [6:34] Customer portal
- [7:37] Schedule board enhancements
- [9:10] Mobile app usability improvements
- [11:15] AI and mixed reality
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[View:https://community.dynamics.com/techtalks/VideoBytes/Field_Service_feature_comparison_video.mp4:800:600]
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