Case Study: How DTI Tech Helped a Traditional Chinese Medicine & Acupuncture Clinic Optimize Operations with Power Platform & CRM

Client Background OTCM, a small Traditional Chinese Medicine (TCM) and acupuncture practice, struggled with operational inefficiencies. With 10 staff members, including practitioners, receptionists, and administrative staff, the clinic faced challenges that impacted both productivity and patient satisfaction. The Challenges Harmony Wellness Clinic encountered several issues that hindered its daily operations: Scheduling Conflicts: Staff used a […]

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