The User Manual is Dead. Long Live the User Manual.
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David Gumpert
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Is the traditional user manual as we know it dead? I ask this as an honest question, wondering if my love for manuals has something to do with my generation.
The Microsoft Dynamics GP team moved from paper manuals to PDF based manuals some time ago. Like paper, the PDF manuals were completely updated with each release. Starting with GP 2015, not all the manuals were updated. Only manuals where the module had significant changes were updated and marked as GP 2015. Also, the manuals moved to an online location organized by version. This created a weird game of hide and seek where users had to...
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