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Dynamics 365 Community / Blogs / Dynamics 365 Shorts / Enabling Copilot for Custom...

Enabling Copilot for Customer Service Agents | Getting Started with Dynamics 365 Shorts

Lydia Williams Profile Picture Lydia Williams
 
 

Check out video four in our “Getting Started With” series, as we take a look at how Copilot in Customer Service can provide real-time AI assistance to help your agents automate time-consuming tasks. 

 

Why not help your agents handle cases more efficiently and resolve issues faster with Copilot in Customer Service? By enabling this amazing feature, they'll be able to respond to questions, compose emails, draft chat responses, and summarize a case and conversation quickly to help deliver more value to your customers. 

 

If you’d like to find out how Copilot in Customer Service can boost your business, click the link below to visit Microsoft Learn to discover more about this amazing AI feature today!   

 

And don’t forget that you can discover more tips and resources on the Microsoft community website, where you can connect with thousands of other users just like you. Click the link below to sign up today and start exploring.  

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