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Microsoft Dynamics 365...
Setting Up Knowledge Sources for Copilot | Getting Started with Dynamics 365 Shorts
Charles Drayton Microsoft Employee
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Microsoft Dynamics 365...
Enabling Copilot Case and Conversation Summaries | Getting Started with Dynamics 3...
Charles Drayton Microsoft Employee
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Microsoft Dynamics 365...
Demystifying Copilot: Service Edition with Sundar Raghavan | Dynamics 365 | Episode 7
Charles Drayton Microsoft Employee
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Microsoft Dynamics 365...
Demystifying Copilot with Sundar Raghavan EP2 | Dynamics 365 Shorts
Charles Drayton Microsoft Employee
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Demystifying Copilot: Service Edition with Sundar Raghavan | Dynamics 365 | Episode 7

    As we continue Demystifying Copilot, Charles D. asks Microsoft VP of AI First Customer Service Sundar Raghavan the D365Community's big questions about Copilot for Service and Copilot for Dynamics365 Service. Sundar has just 30 seconds to answer

Charles Drayton Microsoft Employee
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Dynamics 365 Business Central vs Finance and Supply Chain Management | GSW D365 Sh...

    In this week’s "Getting Started With" video, we take a look at the key differences between Dynamics 365 Business Central and Dynamics 365 Finance and Supply Chain Management.    When making the choice between the two solutions, it ultimately depe

Lydia Williams
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Demystifying Copilot with Sundar Raghavan EP2 | Dynamics 365 Shorts

    Check out the latest #Dynamics365 "Demystifying Copilot" video, as host @Charles Drayton talks again to Vice President of Products AI First Customer Service, @Sundar Raghavan. This week, Sundar explains to us how Microsoft Copilot for Service is

Charles Drayton Microsoft Employee
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Setting Up Knowledge Sources for Copilot | Getting Started with Dynamics 365 Shorts

    video: https://www.youtube.com/watch?v=LWTfcdf7gEk   Check out video 10 in our Dynamics365 "Getting Started With" shorts series, as we take a look at how configuring a comprehensive knowledge base is crucial for enhancing customer satisfaction. 

Charles Drayton Microsoft Employee
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Demystifying Copilot with Georg Glantschnig | Dynamics 365 Shorts

    Video: https://www.youtube.com/watch?v=pjZq3uZ6AWI   Welcome to the second episode in our new Dynamics365 shorts series, "Demystifying Copilot", where host Lydia Williams will be asking industry experts the burning questions directly from the ama

Lydia Williams
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How to stay up to date with the latest Dynamics 365 features | Getting Started wit...

    If you want to stay one step ahead of the game, why not check out the 2024 release planner for all the upcoming launch dates for the latest Dynamics 365 features and everything that's ready for you to try out today.    The release planner page

Lydia Williams
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Demystifying Copilot with Sundar Raghavan | Dynamics 365 Shorts

    Welcome to our brand-new Dynamics 365 shorts series, "Demystifying Copilot", where our host Charles Drayton will be asking industry experts the burning questions directly from our amazing Microsoft Community.     Our first guest is Vice Presid

Charles Drayton Microsoft Employee
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Enabling Copilot Case and Conversation Summaries | Getting Started with Dynamics 3...

    Check out video seven in our Dynamic 365 “Getting Started With” series, as we take a look at how Copilot case and conversation summaries can enable agents to easily recap an ongoing chat, transcribe a voice conversation, and so much more.    C

Charles Drayton Microsoft Employee