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Dynamics 365 Community / Blogs / benjaminjohn.de / Disabled “From” field on em...

Disabled “From” field on email entity

Ben John Profile Picture Ben John 559

After an update to Dynamics CRM 8.1.0.359 it happens that the “From” field of the email entity is permanently disabled / locked on all forms, even in the workflow-editor.
It seems as the updates deletes a part of the fieldsettings. But you can easily restore the settings.

  1. Create a new solution with the “From” field of the email entity in it.
  2. Export the solution, unzip it and open the customizations.xml.
  3. Find the tag:
  4. Replace it with:
                   
    	8
    	2020
    
  5. Save the customizations.xml and zip it again into the solution file.
  6. Upload and publish the updated solution.

All credits go to the people of the following threads. They found and tested the solution.

Der Artikel Disabled “From” field on email entity von Ben ist auf leicht bewölkt veröffentlicht worden..


This was originally posted here.

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