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Send Email to not resolved Email Ids from Workflow/Cloud flows

Community Member Profile Picture Community Member Microsoft Employee

Introduction: We might have a requirement to send emails from Workflow/cloud flows to Ids that cannot be resolved as Contacts, Accounts, Users in CRM.

Solution:

We need to make changes to system settings to allow messages to unresolved recipients

365  Settings v Administration  System Settings  Set system-level settings for Microsoft Dynamics 365.  like to  and delete anncuru:e  at for various values, s  cur organization. Set  ion Manag  General Formats Auditing  Set Email form  Email  tion  Ou tlOOk  Reporting  Goals  Yes  O Yes  Yes  Service  O No  @ No  No  roniza tion  MO bile  previews  use secure frames to restrict email message content  Allow messages with unresolved email recipients to be Sent  Set fields as unresolved values it multiple matches are found in Incoming Emails.  Apply Same email address to all unresolved matches when you manually resolve it for one  Set file size limit for attachments

In case of Workflow, directly add email address in the field( It will show ? as it is not resolved address)

Process: Test  Create Email  Microsoft Forms Pro

For Cloud flow, in create a new email record, click on “Switch to Input entire array”, populate the email in addressused field.

Create a new record  *Entity name  Activity Parties  Email Messages  "participationtypemask": 1,  Primary Email x  "addressused":

This will let you send emails to an unresolved email address.

The post Send Email to not resolved Email Ids from Workflow/Cloud flows appeared first on Cloudfronts - Microsoft Dynamics 365 | Power BI | Azure.

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