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Dynamics 365 Community / Blogs / Dynamics 365 Customer Service Blog / Microsoft is named a Leader...

Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center

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Microsoft leads in agentic service, transforming customer engagement with AI and Dynamics 365 in Gartner’s 2025 CRM Magic Quadrant.

The post Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center appeared first on Microsoft Dynamics 365 Blog.


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