Introduction:
We use Cue groups in Role centres and assign control actions to them e.g in Sales Order Processor, the New Sales order is a control action.

But there is a limitation on the web client, Control actions are visible on a Cue group only if there are no Cue fields. e.g as above there are two cue fields like Sales Quotes -Open and Sales Orders -Open hence control actions won’t be visible on the web client.

Resolution :
Create a Cue group in the Role centre Cue Page and do not add any cue fields.
Open control actions and add your control actions



Cheers!


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