Field Service Mobile ..... The Offline Model Driven App
Who doesn't want some new toys on the first of a month?
Today Microsoft released the Field Service Mobile (2020) Model Driven App.
This is a huge step forward and a couple of things to call out that will make everyone's life easier;
- The App will be managed in the same way that any Model Driven App is.
- Offline Profiles are configured within the standard Offline Mobile Profiles.
- Security Roles are all in 1 place.
- And for me the interface is a lot cleaner than previously.
Availability is
2020 release wave 1 features will be enabled by regions.
|
2020 Wave 1 |
|
|
Regions |
Automatic update window |
|
South America |
Friday, May 1st – Sunday, May 3rd |
|
Japan |
Friday, May 8th – Sunday, May 10th |
|
Europe |
Friday, May 15th – Sunday, May 17th |
|
North America |
Friday, May 22nd – Sunday, May 24th |
|
China |
Friday, May 29th – Sunday, May 31st |
|
GCC |
Friday, May 29th – Sunday, May 31st |
Looking at the current parity.
| Feature | Category | Field Service Mobile (2020) | Field Service Mobile |
|---|---|---|---|
| Mobile Platform | Hardware & software | iOS, Android | iOS, Android, Windows |
| Camera capture (photo & video) | Technician | Yes | Yes |
| Barcode scanning | Technician | Yes | Yes |
| Offline data | Technician | Yes | Yes |
| Calendar view | Technician | Yes | Yes |
| Driving directions | Technician | Yes | Yes |
| Speech to text | Technician | Yes | Yes |
| Geocoding | Technician | Yes | Yes |
| Editable grids | Technician | Yes | Yes |
| Push notifications | Technician | Yes | |
| Geofencing | Technician | Yes | |
| IoT alerts | Technician | Yes | |
| Reporting | Technician | Yes | |
| Scan to find asset | Technician | Yes | |
| Location sharing and auditing | Admin | Yes | |
| Enhanced mobile workflows | Admin | Yes | |
| Enhanced offline sync filters | Admin | Yes | |
| Remote Assist | Integration | Yes | |
| Microsoft Intune | Integration | Yes |
For full information have a look at the Microsoft Docs Site - https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-2020-power-platform as well as Kyle Youngs Blog https://cloudblogs.microsoft.com/dynamics365/?p=97053
New Icon / Logo
Here is the new Model Drive App

Management will be so easy with all configuration being done in one place.


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