Hello - I wanted to send a quick update on an issue we have recently seen in Support in regards to Project Time and Expense. When a user clicks Save or Submit on a Timesheet they receive the following message:
An unexpected error has occurred. Please contact your system Administrator.
During our investigation we found that changes made with a recent security patch from Windows Update is causing the issue. Below are the KB's we found were causing this issue:
http://support.microsoft.com/kb/2894843
http://support.microsoft.com/kb/2894844
http://support.microsoft.com/kb/2894847
http://support.microsoft.com/kb/2972211
We have also seen other ones in the past couple weeks and will all depend on your version of Windows.
We have corrected the issue in the Microsoft.Dynamics.Pma.UI.TimeAndExpense.dll.
Here are the steps that you need to do to resolve the issue after verifying the issue exists:
- Open Windows Explorer and navigate to your installation bin folder. (For example, if using port 80 for the SharePoint site collection, the folder would be: C:\inetpub\wwwroot\wss\VirtualDirectories\80\bin)
- Backup Microsoft.Dynamics.Pma.UI.TimeAndExpense.dll (in case you need to revert back later. Save this to a different location not in the original folder).
- Copy in the new Microsoft.Dynamics.Pma.UI.TimeAndExpense.dll that is appropriate for the version of Business Portal into this folder
- Log into Business Portal and confirm that the issue no longer exists
When we first ran into this issue the only workaround was to uninstall the Security patches. If you uninstalled these patches make sure to go back and install the security patches manually if you selected to hide the updates.
Thank you,
Andy S.
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