CRM 2013 Deployment Certification Tips

I just passed Microsoft Dynamics CRM 2013 Deployment certification exam today with fairly little preparation (i.e. no course, no question studies, and no book). For my defense, I had a second shot voucher so I was thinking I could go back in a week if I didn’t pass it :).

I thought I would share the “study material” that I used to prepare for it.

YouTube Videos

• Upgrading Microsoft Dynamics CRM 2011 to 2013
  • https://www.youtube.com/watch?v=y1dd8SfLm8I
• Microsoft Dynamics CRM 2011: Implementing Claims and IFD (even though it’s CRM 2011, the same concepts apply when configuring Claims and IFD for CRM 2013)
  • Part 1
  • Part 2
  • Part 3
  • Part 4
  • Part 5
• CRM 2013 Setup and Upgrade New Feature: Data Encryption
  • https://www.youtube.com/watch?v=s5HGdWOjJgg

Other Resource

• Microsoft Dynamics CRM 2013 Implementation Guide
  • http://www.microsoft.com/en-us/download/details.aspx?id=40322

That’s all I used, plus obviously a few years of experience with the product.

Recommendation

Spend some time on

• CRM Outlook Client material (upgrade path from 2011, Online/Offline mode, having multiple organizations on the same outlook client etc.)
• Email functionalities (router installation, configuration, server side synchronization, smart matching/tracking token).

Good luck!