A successful outcome of a CRM system relies on a large part on the acceptance of its users. Admirably, the newly introduced system should be used by all employees for all the daily tasks in the company right from the start. After all, th...
Last year in summer Dynamics 365 for Marketing got available for most of the customer in Europe. Microsoft created a completely new application that is optimized for the Unified Interface. It seems like Microsoft wants to forget the unsuccessful a...
A lot of users were curious about how the artificial intelligence and mixed reality features for Microsoft Dynamics 365 AI for Sales would look like when they were announced by the Vice President of the Microsoft Business Applications.
Micros...
Since 25. May 2018 the European General Data Protection Regulation (GDPR) is in force. Although the fines are high for violating these regulations, only 25% of the organizations in Germany seem to have implemented GDPR entirely (October 2018)...
The latest release of Dynamics 365 App for Outlook runs with version 9.0 (or higher) of Dynamics 365 (Online) and brings us a lot of changes. Firstly, multi-factor authentication is no longer supported with the Dynamics 365 App for Outlook, and e-...
Finding the suitable license for Microsoft Dynamics 365 products can be very confusing, especially without any prior CRM knowledge. Microsoft Dynamics 365 collects many different applications under one uniform name, which makes it sometimes hard t...
Prior to the release of Microsoft Dynamics 365 version 9.0 it was not possible to exclude records, in the advanced search, that have a specific relationship to another record. This was only possible with custom FetchXML queries. Since version 9.0 ...
When Microsoft released the Dynamics 365 App for Outlook, some features were strongly missed by the Dynamics 365 community. A lot of features, originally from the Dynamics 365 add-in for Outlook, were missing in the new application. Category-Based...
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